Just about any company in any industry will say “we stand behind our work/product/service.” The problem is that most of the time what that means is unclear. It is more a vague possibility than a rock-solid commitment.
We decided to do something about that.
That’s why we have instituted our anniversary inspection promise: a year after your project is finished, we’ll visit and re-inspect our work. If anything needs tightened, fixed, repaired, or replaced, we’ll take care of it. No charge, no hassles.
Two questions you might have:
1. Does this mean I have to wait until the anniversary inspection if I have a concern or problem that needs resolved?
Of course not! Call us anytime if you have a concern or question.
2. Why do we do this?
Home improvement companies have a reputation for being slow to respond to problems. Homeowners find that messages are not returned or excuses take the place of action.
We decided we wanted to establish ourselves as the EXACT OPPOSITE of all that! We wanted to prove to homeowners that we were not just another company making vague promises. The anniversary inspection is our answer: a concrete promise that we really do stand behind everything we do.
Do we sound like the kind of company you’d like to do business with? If so, we’d be honored to give you a free consultation and quote.